Privacy Policy

Last Updated: [Insert Date]

At EUNI, your privacy is extremely important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from electricunicycles.com.au.

1. Information We Collect

When you interact with our website, we may collect the following types of information:

Personal Information:

• Name

• Email address

• Phone number

• Shipping and billing address

• Payment details (processed securely through third-party gateways)

Automatically Collected Data:

• IP address

• Browser type and version

• Device information

• Pages visited and time spent on the site

• Referral source

We collect this information to improve your shopping experience, prevent fraud, and process your orders smoothly.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfil your orders

• Communicate with you about your orders, returns, or support requests

• Provide product updates, promotions, and newsletters (only if you’ve opted in)

• Improve website functionality and user experience

• Comply with legal obligations

3. Sharing Your Information

We only share your information with third parties when necessary, such as:

• Payment gateways (e.g., Stripe, PayPal)

• Shipping carriers (e.g., Australia Post, couriers)

• Marketing tools (e.g., email platforms) — only if you’ve opted into marketing

• Legal authorities if required by law

We never sell your personal data.

4. Data Storage and Security

We take reasonable steps to protect your information from misuse, loss, unauthorised access, or disclosure. All sensitive data (like payment information) is encrypted and handled by secure third-party services. We recommend you use strong passwords and never share your login credentials.

5. Your Rights

As an Australian consumer, you have the right to:

• Access your personal data

• Request correction of inaccurate information

• Request deletion of your data (where legally possible)

• Opt-out of marketing communications at any time

To make a request, please contact us at [insert contact email here].

6. Cookies

Our website uses cookies to:

• Track website performance and user experience

• Enable essential functions like cart management and login

• Deliver personalised content and ads (if consented)

You can disable cookies in your browser settings, but parts of the website may not function correctly.

7. Changes to This Policy

We may update this Privacy Policy as our business evolves or to meet legal requirements. The most current version will always be available on this page.

8. Contact Us

If you have any questions about our Privacy Policy or how your data is handled, contact us at:

EUNI
Email: info@eunicycle.com.au
Phone: +61 468 386 800
Website: https://electricunicycles.com.au